Proven Solutions to Common Problems

Eve Cellular is the only wireless provider who eliminates your frustrations and concerns by walking you through all available plans and helping you select the one that is most affordable for your specific needs. But even after you’ve selected your plan and phone, you still might have questions and concerns.

Although we’re happy to answer any questions at one of our retail outlets, we thought we’d focus on a few common problems and their proven solutions.

Solution: There’s an option for everyone!

If you aren’t approved for a two-year contract, you can work toward it with a month-to-month contract. Once you’ve established a good payment history, you can usually renew your contract and even upgrade your phone. At Eve Cellular, there are no deposits on month-to-month contracts.

Problem: My teenager texts too much!

Because texting offers an immediate way to connect with their friends, these days too many kids go overboard sending text messages or do it at inappropriate or expensive times.

Solution: Set up parental controls

Visit an Eve Cellular store and have one of our helpful staff members contact your service provider to set up a texting schedule that will limit your child to sending only a certain number of text messages during appropriate times.

Problem: I’m getting charged for text messages I don’t want

For those who don’t text and don’t want the extra charges, it can really be upsetting when someone sends you unwanted text messages, for which you are then charged.